Student Handbook - Grievance Procedure

Grievance Procedure
Reporting the Grievance
Talk directly to the person with whom there is conflict. If conflict is not resolved at this level, the person holding the grievance shall:
- Submit a written grievance to the immediate Supervisor or Vocational Counselor of the person who the grievance is against, outlining the reasons for the grievance. If the conflict is not resolved at this level, the person holding the grievance shall:
- Submit a written grievance to either the Academic Dean or Dean of Student Services, outline the reason for the grievance, and the action taken thus far, including a copy of the original grievance. If the conflict is not resolved at this level, the person holding the grievance shall:
- Request, in writing, to the Office of the President, that the Grievance Board be called to order that the grievance be heard in accordance with Grievance Board Procedure.
Grievance Board
The Grievance Board shall consist of:
- Three student representatives selected by the Student Senate.
- The supervisor or department chairperson of the staff person grievance is brought against.
- A staff representative appointed by the President.
- A staff representative appointed by either the Academic Dean or Dean of Student Services.
- The staff representative appointed by the President shall act as Chairperson of the Grievance Board, not voting except to break ties. The Chairperson shall be responsible for the manner in which the Board operates.
Grievance Board Procedures
The Board shall investigate all substantial grievances in a manner sufficient to disclose the material facts pertinent to the grievance.
- When the grievance is directed at an individual the Board shall:
- Give the person whom the complaint is about the opportunity to present their views before the Board, either verbally or in writing.
- Call witnesses for each side if necessary to resolve the grievance, provided that the Board may question witnesses of each side separately so as to maintain anonymity, if practical, and if justice permits; and;
- Give the student the choice of revealing his/her name or dropping the grievance if the Board determines that the student’s identity must be revealed to avoid an injustice to the person complained of.
- The Board shall make written findings of fact and recommend appropriate action.
- Recommended action may include:
- No action.
- The person complained of is reprimanded.
- The manager and the supervisor of the person or department complained of are reprimanded.
- Written warning will be placed in Student or Employee File.
The Dean of Vocational and Academic Programs shall address matters pertinent to vocational/academic affairs. The Dean of Student Services shall address matter pertinent to student services. If no action is recommended, a copy of the Board’s findings of fact and recommendations shall be delivered to the student.

